Our partners' satisfaction is paramount to our business as we want repeat business with all of them. See the following comments which show the very good relationship and success story we share with IKEA:
Good Customer Service
"This is a good service for our customers. It is a good alternative that fits well with our concept, giving customers the opportunity to transport their goods home." Katarina Hansson Marketing Manager, IKEA Denmark
100% in Line With Our Strategy
"Our collaboration with Freetrailer is 100% in line with our strategy of "Helping you to help yourself." Our customers can book a Freetrailer either at our Self-Help kiosk or through the Freetrailer website. This allows our customers to get their goods home cheaply, which makes their purchases at IKEA ever cheaper. More than 35,000 rentals in the last year at our 4 stores, the number speaks for itself. We are pleased with our collaboration and so are our customers." Thomas Munksgard, Customer Service Manager, IKEA Denmark A/S
Fantastic
"Fantastic - our customers have embraced the concept and we are as busy as ever but it does not matter, as long as our customers are happy." Henrik Erikkson, Service Manager, IKEA Tåstrup
Happy Customers
"We receive many calls from customers who say that they are pleased that we have begun to rent out trailers." Lene Glud, Customer Care Manager, IKEA Denmark A/S (All comments translated from Danish) | |
